[ANSWERED] What Are the 10 C’s of Business Writing? 

As you may know, business and creative writing aren’t the same. Business writing has its own set of rules and expectations. This type of writing is generally used in professional documentation like official letters, emails, reports, notices, etc.

Being too formal usually makes this writing annoying. Therefore, there are 10 fundamentals that make business writing more attractive. As each of the fundamentals starts with the letter C, they’re called the 10 C’s of business writing.

Now, without any further ado, let’s get into them straightforwardly to know them in detail.

What Are the 10 C’s of Business Writing

Introduction of the 10 C’s of Business Writing

Before getting into the detailed introduction, just have a look at the fundamentals to have a basic idea about them –

  • Complete
  • Concise
  • Clear 
  • Courteous
  • Conversational
  • Coherent
  • Considerate
  • Correct
  • Concrete
  • Credible

Now that you’ve been introduced to them primarily, it’s time to know the details about them. 

1. Complete 

By the time you’re writing, it’s quite obvious that you know all the information. But you’ve to keep in mind that the readers most likely don’t know the same as you. Therefore, you should think from the reader’s point of view and put all the relevant and complete information together conveniently. This way your readers will understand the topic clearly.

2. Concise

It’s better to not put unnecessary information in your writing and make it huge. It certainly makes your writing boring and readers don’t prefer this at all. Therefore, use limited words to express your topic in the best way. This way the reader won’t bother and will connect with your writing with ease.

3. Clear

In business writing it’s better to ensure that your writing is clear from any kind of ambiguity or doubt. If you write in a way that the readers face difficulties in understanding your thoughts, surely your writing is lacking clarity. That’s why you need to provide your information conveniently by maintaining exact sequence and meaning. Avoid writing any unclear sentences. 

4. Courteous

While business writing, make sure that you’re showing proper positivity and that you’ve got the proper intention to help the readers with appropriate information. Arrange your writing logically so that readers can easily understand the topic and get the expected benefits. One thing to remember, suggest your topic to the readers in a way that doesn’t sound like any command but friendly advice.

5. Conversational

It’s undoubtedly one of the most important fundamentals of business writing. It’s always wise to avoid writing unnecessary and excessive academic jargon in writing. This definitely makes the readers bored as they really don’t care about those grave academic words you’re using that actually make your writing pretty complex. So, make use of simple and common words so that it sounds like you’re actually having a direct conversation with the readers. It’ll connect the readers to your writings robustly. 

6. Coherent

Another important aspect is you’ve to be coherent by connecting the ideas and information respectively. When you can put your information together by setting the words properly, your writing will be sharp and specific. Therefore, avoid excessive, unnecessary, scattered, or irrelevant pieces of information and ensure that the proper ideas are firmly connected.   

7. Considerate

Make sure that your writing seems attractive and easier to read. Don’t forget that your reader is most likely busy and that’s why it’s necessary to maintain a proper format that can give your writing a good appearance. It’s better to use short paragraphs, clear titles and subtitles, number lists, and bullets to make the writing more readable and enjoyable. These formatting techniques help to break up the article into smaller, more manageable chunks, which makes it easier for the readers to understand the topic.

8. Correct

It’s pretty important to confirm that the information you’re trying to share with the readers is correct. Otherwise, it’ll be very unethical if you spread misinformation with your writing without checking the facts. You should give the correct information and ensure correct spelling, sentence structure, and grammar. Otherwise, publishing misinformation can lead to losing your readers. 

9. Concrete

It’s a best practice in business writing to not elaborate on multiple topics in one article. Try to focus on one or two topics that you mainly want to talk about. Write to the point without delivering any shady information. Try to be precise with phrases that represent uncertainty like a few, lots of, etc. It’s better to replace them with concrete numbers if possible.

10. Credible

Last, but not least, you should provide valid sources while sharing any information, especially statistics in your writing. Do proper cross-checking before using such information and skip using unreliable sources. Don’t forget that your credibility depends on your offered information and there are numerous readers who rely on your writing. 


As you’ve read this far, it’s pretty assumable that you’ve got the entire point of this topic, which is about the 10 C’s of business writing. All the aforementioned fundamentals are so vital to produce quality business writing. So, always keep them in your mind and try to apply them while writing. Let us know if this post helps you in any way in the comment section.

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